RK2U Delivery Terms and Conditions

Delivery Terms
1. Delivery Coverage
  • Deliveries are available within Klang Valley and certain areas in the greater Klang Valley.
  • Outstation delivery is available for specific products, with additional charges applied.
2. Minimum Order Quantity (MOQ):
  • Free delivery is provided for orders that meet the minimum order quantity (MOQ) as specified on the website.
  • Orders below the specified MOQ will be subject to delivery charges.
3. Delivery Charges:
  • Delivery charges for areas greater than Klang Valley and bulk deliveries are outlined on the website.
  • The charges are based on the delivery location and order quantity.
4. Delivery Lead Time:
  • Standard delivery lead time is within 1-2 working days for orders within the delivery coverage.
  • Bulky orders may take approximately 1-2 working days for delivery.
  • Customers will be informed of any specific arrangements or delays related to bulky orders.
5. Door-to-Door Charges:
  • Door-to-door charges are separate from standard delivery charges and are specified on the delivery notification.
  • These charges are applicable for the convenience of delivering the order directly to the customer's specified location.
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